/* Suivi de commande : /suivi/<jeton>. Préfixe sv-/tk-. Mobile d'abord, ultra responsive. */
.sv-body{margin:0;background:#f4f6fb;font-family:Montserrat,system-ui,-apple-system,"Segoe UI",sans-serif;color:#092C74;-webkit-text-size-adjust:100%}
.sv{--navy:#092C74;--blue:#06348F;--gold:#F6B220;--ok:#16a34a;--ko:#e11d48;--wait:#d97706;--muted:#5b6785;--line:#e6eaf2;--soft:#f4f6fb;
  max-width:880px;margin:0 auto;padding:18px 14px calc(56px + env(safe-area-inset-bottom,0px));display:grid;gap:16px}
.sv *,.sv *::before,.sv *::after{box-sizing:border-box}
.sv-i{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round;flex:none}
.sv-card{background:#fff;border:1px solid var(--line);border-radius:22px;padding:20px 18px;box-shadow:0 18px 50px -34px rgba(9,44,116,.4)}
.sv h1{font-size:clamp(1.35rem,4.5vw,1.9rem);margin:6px 0 4px;letter-spacing:-.02em;font-weight:800}
.sv h2{font-size:1.05rem;margin:0 0 14px;font-weight:800;display:flex;align-items:center;gap:8px}
.sv-muted{color:var(--muted);font-size:.86rem}
.sv-head{display:grid;gap:4px;justify-items:start}
.sv-back{display:inline-flex;align-items:center;gap:6px;color:var(--blue);text-decoration:none;font-weight:600;font-size:.88rem;padding:6px 0}
.sv-back:hover{text-decoration:underline}
.sv-meta{margin:0;color:var(--muted);font-size:.9rem}
.sv-badge{display:inline-block;margin-top:8px;padding:6px 14px;border-radius:999px;font-size:.78rem;font-weight:700;background:#e8eefb;color:var(--blue)}
.sv-st-paid,.sv-st-delivered{background:rgba(22,163,74,.13);color:#0f7a37}
.sv-st-confirmed{background:rgba(246,178,32,.22);color:#8a5a00}
.sv-st-pending_payment,.sv-st-partial{background:rgba(217,119,6,.14);color:#a85a00}
.sv-st-payment_failed,.sv-st-cancelled,.sv-st-refused{background:rgba(225,29,72,.12);color:#be123c}
.sv-banner{display:flex;gap:10px;align-items:flex-start;padding:14px 16px;border-radius:16px;font-weight:600;font-size:.9rem;line-height:1.45}
.sv-banner-ok{background:rgba(22,163,74,.12);color:#0f7a37}.sv-banner-wait{background:rgba(217,119,6,.13);color:#a85a00}.sv-banner-ko{background:rgba(225,29,72,.1);color:#be123c}

/* ---------- Scène : camion / avion (animation très lente, position = temps écoulé) */
.sv-explain{margin:0 0 6px;color:var(--muted);font-size:.88rem;line-height:1.55}
.tk{position:relative;height:230px;margin:6px 58px 0}
.tk-rail{position:absolute;left:0;right:0;top:92px;height:8px;border-radius:99px;background:repeating-linear-gradient(90deg,#d7deee 0 12px,transparent 12px 20px);overflow:hidden}
.tk-fill{position:absolute;left:0;top:0;bottom:0;width:0;background:linear-gradient(90deg,var(--gold),#ffd36b);border-radius:99px;transition:width 60s linear}
.tk-node{position:absolute;top:70px;width:0;display:flex;flex-direction:column;align-items:center;z-index:2;transform:translateX(0)}
.tk-ico{width:52px;height:52px;border-radius:50%;display:grid;place-items:center;background:#fff;border:3px solid #d7deee;color:var(--muted);transition:.4s}
.tk-ico .sv-i{width:24px;height:24px}
.tk-node b,.tk-node small,.tk-node em{display:block;width:116px;text-align:center;overflow-wrap:anywhere}
.tk-node b{margin-top:10px;font-size:.8rem;line-height:1.25}
.tk-node em{font-style:normal;font-size:.62rem;font-weight:800;letter-spacing:.06em;text-transform:uppercase;color:var(--blue);margin-top:6px;order:2}
.tk-node small{font-size:.72rem;color:var(--muted);margin-top:2px;line-height:1.3;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}
.tk-node.is-done .tk-ico{background:var(--navy);border-color:var(--navy);color:#fff}
.tk-last.is-done .tk-ico{background:var(--ok);border-color:var(--ok)}
.tk-veh{position:absolute;top:14px;width:84px;height:52px;transform:translateX(-50%);z-index:3;transition:left 60s linear}
.tk-veh svg{width:100%;height:100%;display:block;overflow:visible;filter:drop-shadow(0 6px 6px rgba(9,44,116,.25))}
.tk-veh.is-truck .tk-plane,.tk-veh.is-plane .tk-truck{display:none}
.tk-veh.is-plane{top:6px;animation:tk-fly 4s ease-in-out infinite}
.tk-veh.is-truck:not(.is-wait):not(.is-done) .tk-truck{display:block;animation:tk-bob 1.1s ease-in-out infinite}
.tk-veh.is-truck:not(.is-wait):not(.is-done) .tk-wh{animation:tk-spin 1.6s linear infinite;transform-box:fill-box;transform-origin:center}
.tk-veh.is-wait{opacity:.55;filter:grayscale(.6)}
.tk-veh.is-done .tk-truck{animation:none}
@keyframes tk-bob{0%,100%{transform:translateY(0)}50%{transform:translateY(-1.5px)}}
@keyframes tk-spin{to{transform:rotate(360deg)}}
@keyframes tk-fly{0%,100%{transform:translate(-50%,0)}50%{transform:translate(-50%,-4px)}}
.sv-eta{margin:6px 0 0;display:flex;gap:8px;align-items:center;justify-content:center;text-align:center;font-weight:700;font-size:.9rem;color:var(--blue)}
@media (prefers-reduced-motion:reduce){.tk-veh,.tk-fill{transition:none}.tk-veh *{animation:none!important}}

/* ---------- Étapes */
.sv-steps{list-style:none;margin:0 0 4px;padding:0;display:grid;gap:0}
.sv-step{display:grid;grid-template-columns:30px 1fr;gap:12px;position:relative;padding-bottom:18px}
.sv-step:last-child{padding-bottom:4px}
.sv-step::before{content:"";position:absolute;left:14px;top:30px;bottom:0;width:2px;background:var(--line)}
.sv-step:last-child::before{display:none}
.sv-step.is-done::before{background:var(--ok)}
.sv-dot{width:30px;height:30px;border-radius:50%;border:2px solid var(--line);background:#fff;display:grid;place-items:center;color:#fff}
.sv-dot .sv-i{width:16px;height:16px;stroke-width:3}
.sv-step.is-done .sv-dot{background:var(--ok);border-color:var(--ok)}
.sv-step.is-current .sv-dot{border-color:var(--gold);box-shadow:0 0 0 5px rgba(246,178,32,.25);animation:sv-pulse 1.8s ease-in-out infinite}
@keyframes sv-pulse{50%{box-shadow:0 0 0 9px rgba(246,178,32,.08)}}
.sv-step b{font-size:.95rem}.sv-step p{margin:2px 0 0;font-size:.84rem;color:var(--muted);line-height:1.5}
.sv-step small{display:block;margin-top:3px;font-size:.74rem;color:var(--muted)}.sv-step small.sv-next{color:#a85a00;font-weight:700}
.sv-step:not(.is-done):not(.is-current) b{color:#7d89a8}

/* ---------- Boutons, champs */
.sv-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:46px;padding:0 22px;border:0;border-radius:999px;font:inherit;font-weight:800;font-size:.92rem;cursor:pointer;text-decoration:none;transition:transform .15s,box-shadow .15s,opacity .15s}
.sv-btn:hover{transform:translateY(-1px)}.sv-btn:disabled{opacity:.6;cursor:wait;transform:none}
.sv-btn-gold{background:var(--gold);color:var(--navy);box-shadow:0 10px 24px -12px rgba(246,178,32,.9)}
.sv-btn-navy{background:var(--navy);color:#fff}.sv-btn-ghost{background:#fff;color:var(--blue);border:2px solid var(--line)}
.sv-btn-big{width:100%;margin-top:14px;min-height:52px;font-size:1rem}
.sv-btn-row{display:flex;gap:10px;flex-wrap:wrap}.sv-btn-row .sv-btn{flex:1 1 150px}
.sv-field{display:grid;gap:6px;font-weight:700;font-size:.85rem}
.sv-field input,.sv textarea{width:100%;font:inherit;font-size:1rem;padding:12px 14px;border:2px solid var(--line);border-radius:14px;color:var(--navy);background:#fff}
.sv-field input:focus,.sv textarea:focus{outline:0;border-color:var(--blue);box-shadow:0 0 0 4px rgba(6,52,143,.12)}
.sv-hint{margin:6px 0 10px;font-size:.8rem;color:var(--muted)}
.sv-err{margin:8px 0;color:#be123c;font-weight:700;font-size:.85rem}.sv-ok{display:flex;gap:8px;align-items:center;color:#0f7a37;font-weight:700;font-size:.9rem;margin:8px 0 0}

/* ---------- Tranches */
.sv-bar{height:12px;border-radius:99px;background:#e8eefb;overflow:hidden;margin:2px 0 10px}
.sv-bar i{display:block;height:100%;background:linear-gradient(90deg,var(--ok),#4ade80);border-radius:99px;transition:width .8s}
.sv-inst-line{margin:0 0 10px;font-size:.92rem}.sv-inst-rest{margin:12px 0 8px;font-weight:800;color:#a85a00}
.sv-parts{list-style:none;margin:0 0 4px;padding:0;display:grid;gap:8px}
.sv-parts li{display:flex;align-items:center;gap:10px;padding:10px 12px;background:var(--soft);border-radius:12px;font-size:.85rem}
.sv-parts li .sv-i{color:var(--ok);width:18px;height:18px;stroke-width:3}.sv-parts li span{flex:1}

/* ---------- Résumé */
.sv-item{display:grid;grid-template-columns:auto 1fr auto;gap:12px;align-items:center;padding:10px 0;border-bottom:1px solid var(--line)}
.sv-item img{width:72px;height:72px;object-fit:cover;border-radius:14px;background:var(--soft);display:block}
.sv-item a{color:var(--navy);text-decoration:none}.sv-item b{display:block;font-size:.92rem;line-height:1.3}
.sv-tot{margin:12px 0 4px;display:grid;gap:0}.sv-tot div{display:flex;justify-content:space-between;gap:14px;padding:8px 0;font-size:.88rem}
.sv-tot dt{color:var(--muted)}.sv-tot dd{margin:0;font-weight:700;text-align:right}
.sv-tot .sv-tot-total{border-top:2px solid var(--navy);margin-top:6px;padding-top:12px;font-size:1.05rem}.sv-tot-total dt{color:var(--navy);font-weight:800}.sv-tot-total dd{font-weight:800}
.sv-addr{display:flex;gap:8px;align-items:flex-start;margin:10px 0 0;line-height:1.45}.sv-addr .sv-i{margin-top:2px;color:var(--blue)}
.sv-list{list-style:none;margin:0;padding:0;display:grid;gap:12px}
.sv-li{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;align-items:center}.sv-li b{display:block}.sv-li-r{display:flex;align-items:center;gap:12px}
.sv-empty,.sv-nf p{color:var(--muted);line-height:1.6}.sv-nf{text-align:center;display:grid;gap:10px;justify-items:center;padding:36px 20px}

/* ---------- Reçu + avis : panneau du bas */
.sv-sheet-bg{position:fixed;inset:0;background:rgba(9,20,50,.5);z-index:998;opacity:0;transition:opacity .25s}
.sv-sheet-bg.is-open{opacity:1}
.sv-sheet{position:fixed;left:0;right:0;bottom:0;z-index:999;max-height:92vh;transform:translateY(105%);transition:transform .3s cubic-bezier(.2,.8,.2,1);display:flex;justify-content:center}
.sv-sheet.is-open{transform:none}
.sv-sheet-in{background:#fff;width:min(640px,100%);border-radius:26px 26px 0 0;padding:18px 18px calc(24px + env(safe-area-inset-bottom,0px));overflow:auto;max-height:92vh;box-shadow:0 -20px 60px -20px rgba(9,44,116,.5)}
.sv-sheet-h{display:flex;justify-content:space-between;align-items:center;gap:10px}.sv-sheet-h h2{margin:0}
.sv-x{width:40px;height:40px;border-radius:50%;border:0;background:var(--soft);color:var(--navy);display:grid;place-items:center;cursor:pointer}
.sv-rv-h{margin:22px 0 10px;font-size:1rem}
.sv-rv{display:grid;gap:10px;padding:14px;background:var(--soft);border-radius:18px;margin-bottom:12px}
.sv-rv-p{display:flex;gap:12px;align-items:center}.sv-rv-p img{width:64px;height:64px;border-radius:12px;object-fit:cover;background:#fff}
.sv-stars{display:flex;gap:4px;border:0;margin:0;padding:0}.sv-stars input{position:absolute;opacity:0;pointer-events:none}
.sv-stars label,.sv-stars>span{cursor:pointer;color:#c9d2e8;line-height:0;padding:2px}.sv-stars .sv-i{width:30px;height:30px;stroke-width:1.5}
.sv-stars label.on,.sv-stars>span.on{color:var(--gold)}.sv-stars label.on .sv-i,.sv-stars>span.on .sv-i{fill:currentColor}
.sv-stars input:focus-visible+label{outline:2px solid var(--blue);border-radius:6px}.sv-stars.is-ro{pointer-events:none}
.sv-rv-text{margin:0;font-size:.9rem;line-height:1.5}
.sv-rv .sv-btn{justify-self:start}

/* ---------- nav / footer de secours (si nav/nav.php et footer/footer.php n'existent pas) */
@media(min-width:720px){.sv{padding-top:30px}.sv-card{padding:26px 28px}.tk{height:240px;margin:6px 84px 0}.tk-node b,.tk-node small,.tk-node em{width:170px}}
@media(max-width:480px){.tk{margin:6px 44px 0}.tk-node b,.tk-node small,.tk-node em{width:96px}.tk-ico{width:46px;height:46px}}
@media(max-width:380px){.sv-item{grid-template-columns:1fr auto}.sv-item img{display:none}.tk-veh{width:70px}}
.tk-veh>span{display:block;width:100%;height:100%}